Thu, Sep 28 at 6:28 PM
Thank you for reaching out to us. The work of the Boston Globe's Spotlight Team depends heavily on tips and material from the public.
Please excuse the form letter you're getting here, but please know that we review each communication and every tip goes into a master file. We respond to some relatively quickly, and others may be referred to beat reporters who we think are better able to address the issue.
In the master database, we also look for patterns and often re-review tips if new information emerges.
Thank you again for your information. We could not do our work if we didn't have the eyes and ears of the public to help us.
Sincerely,
Patricia Wen
Editor, Spotlight Team
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