Monday, April 15, 2019

Dec 18 2018 New York State AG Settlement with Charter Spectrum


NYS announces record consumer fraud settlement with Charter/Spectrum over internet service
https://www.wxxinews.org/post/nys-announces-record-consumer-fraud-settlement-charterspectrum-over-internet-service

According to the AG, the agreement settles a consumer fraud action alleging that the state’s largest internet service provider, which operated initially as Time Warner Cable and later under the Charter Spectrum name, denied customers the reliable and fast internet service it had promised.
The settlement calls for a $62.5 million payout in direct refunds to more than 700,000 active subscribers, who will each receive between $75 and $150. It also provides for free streaming services and premium channels for about 2.2 million customers.