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Office of Cable Administration MARYLAND
***** ATTENTION VERIZON CUSTOMERS *****
It has come to our attention that Verizon is conducting activity that may NOT have received full approval from regulatory agencies. Please read the full report HERE.
As the Local Franchising Authority, Howard County Government is authorized to enforce FCC rules and guidelines in the following areas:
Customer service, complaints about bills, or a cable operator's response to inquiries about signal quality or service requests
Franchise fees, which the cable company pays the Local Franchising authority for the right to access public rights of way to offer cable service
