Donna Cupelo
Regional President of New England at Verizon Communications Inc.
125 High Street
Oliver Tower 7th Floor
Boston, MA 02110 United States 617-743-5951
617-743-7361
Verizon Corporate office
1095 Avenue of the AmericasNew York, New York 10036 United States
Phone: 212-395-1000
125 High Street
Oliver Tower 7th Floor
Boston, MA 02110 United States 617-743-5951
617-743-7361
Verizon Corporate office
1095 Avenue of the AmericasNew York, New York 10036 United States
Phone: 212-395-1000
DEMAND
AGO to come down HARD on Verizon (and Comcast,separate complaint) for knowingly, maliciously,willfully allowing Medford mayors to interfere in the election by cheating cable subscribers out of access
Consumer Complaint Form Submitted
Thank you for filing an electronic complaint with the office of Attorney General Maura Healey. If your complaint is appropriate for our free consumer assistance services, it will be assigned to a consumer specialist who will contact you. The consumer specialist may be on staff at the AGO or they may work out of a Local Consumer Program in your area that works in cooperation with the AGO.
If your complaint is not appropriate for our consumer assistance services we will contact you. In that case, we will keep your complaint on file for the purpose of looking for trends or patterns that concern us. We may also refer your complaint to a different state or federal agency that is more appropriate to address your concern.
If your complaint is not appropriate for our consumer assistance services we will contact you. In that case, we will keep your complaint on file for the purpose of looking for trends or patterns that concern us. We may also refer your complaint to a different state or federal agency that is more appropriate to address your concern.
Describe the problem or concern that this complaint is about: Verizon charges a franchise fee for public access television.Verizon is aware of the problems with public access TV. Mayor Burke is conflicted as she is both Issuing Authority and Executive Director of the public access station.Verizon is aware that approx. 60% of the consumer cable tax for access tv is in city's general fund,outrageous 20% belonging allegedly to Government channel pays 3 teacher salaries,the remaining 20% targeted for the "Public" access now being used for Educational and Governmental.The Page 2 of 3 Mayor is demanding a CORI check on the public, has a 5 page "Producer Agreement" that isn't libel indemnification but sets consumers up for phony lawsuits and a demand they also hire a city attorney, and during election cycles (primary and general) the mayor allegedly won't let candidates use THEIR studio while the mayor abuses the funding to pleasure herself with the media.Verizon's Donna Cupelo met me when Verizon first came to the city, she is fully aware of access censorship.
Did you make a payment: YES If yes, please indicate method of payment: Check
What do you seek as a result of filing this complaint: Assistance from the AGO and possible mediation of my complaint If you are requesting consumer assistance, what resolution do you seek: AGO to come down HARD on Verizon (and Comcast,separate complaint) for knowingly, maliciously,willfully allowing Medford mayors to interfere in the election by cheating cable subscribers out of access
If you are seeking a specific dollar amount for a resolution, please indicate the amount: $ 1,000,000.00 Have you complained directly to the business? YES
Have you previously contacted the AGO or other agencies about this problem? YES If yes, please specify dates of previous contacts with the AGO and/or the names of other agencies you have contacted: Not sure but most likely. Have you hired an attorney to represent you in this matter? NO Has this matter ever been taken to court? NO
